We know that talking and listening about mental health has the power to educate and change lives. If you are struggling with how you are feeling or your emotions, it’s okay to ask for help.

Whether you’re managing a mental health problem, or supporting someone who is, you'll find useful information and resources on this webpage. You can also view are full list of services here.



Young People In Mind offers support to young people from 11-18 (inc), across Norfolk and Waveney, who are struggling with their mental health and experience emotional difficulties.

We initially meet or call the individual to discuss their needs and then, if mutually agreed, we offer informal, impartial, non-judgemental support through weekly 1-1 sessions or provide access to groups and workshops.

The wishes and needs of the people who use our service are at the heart of everything we do. Therefore, the support you receive is driven by you and actioned by you.



Top Tips for Young People


  • Know that it’s okay to feel anxious, it’s a really normal feeling.  If you can, tell somebody that you trust so they can support you.
  • Set aside a worry time each day to think about the things that are troubling you.
  • Write down 5 positive things about your day.
  • Take deep calming breaths when you notice you’re starting to feel anxious.

Low Mood
  • Try and make your own private journal to track your mood, goals and thoughts.
  • Name one thing about today that was positive.
  • Have some motivational statements or pictures on your wall to look at when you’re feeling low.
  • Try to do at least one thing each day that feels good/you might enjoy.


  • Try new hobbies and activities to help build your self-esteem.
  • Write down one thing you are looking forward to in the day, tick it off when you have done it.
  • It’s important to have fun and have time to do the things that you enjoy.

  • Make a safety plan and keep it with you for when things feel really tough.
  • Try and keep yourself busy at times where you are more likely to self-harm.
  • Try not to be on your own when you feel like harming – if you can, stay with others or go out for a walk (if you feel safe to).
  • Use the strategies that feel meaningful for you (e.g. listening to music, drawing, using a punch bag).

These top tips can be found on Just One Norfolk along with further advice, guidance and support. For more information please click here.



Tips Dealing with Exam Stress

  • Do not be afraid at being annoyed with the results and that feeling, this is motivation for the future, a lesson on what you will do better and where you may have struggled in certain areas that you now have a better understanding of.
  • Stop comparing yourself to others, in life people will do better or worse than you but every successful person is greater through failure, there is no better teacher.
  • If you’re finding that the wait for exam results is making you anxious and stressed, here are some tips from other young people who have been in your shoes.



Help for Parents

Parents of young people experiencing mental health challenges are equally facing challenges of their own. What’s the right thing to say? How can I help? Is this a normal response?

All the time adding to your stress and worry and then probably feeding down to the very person you are trying to help.

The videos below may be able to help with these challenges. You can also find services and support available by
clicking here

How to provide emotional support to your child

A Parent's Journey - My Child Self-Harms


How to talk to your teenager about the invasion of Ukraine

In response to young people being exposed to troubling news and becoming worried about it Anna freud and BBC bitesize have created some advice for parents see the link below.



Support Services and Resources

Young People in Mind Service

Our Youth Service is for young people from the age of 11-18 (inc) living in the Norfolk and Waveney area. We support people as they make sense of their experiences, helping them to identify the people, places and strategies that support their recovery.

Nurturing Parents - Mindfulness Course

Our own Mindfulness team at Norfolk and Waveney Mind run a Nurturing Parents Course throughout the year.

Visit their page to find out the next available course dates.

Wellbeing Service

The Wellbeing Service supports children aged 16-19 with therapists and counsellors who are specialists in working with young people.
Call: 0300 123 1503. Lines open Monday to Friday (excluding Bank Holidays) from 9am to 5pm.

Log on through mobile, laptop and tablet here
Kooth is a FREE, anonymous, confidential, safe, online Wellbeing service, offering counselling, information, and forums for children and young people, aged 11-25.

Access 365 days a year to counsellors who are available from:
12pm - 10pm Monday- Friday and 6pm-10pm Saturday and Sunday.
Youngminds / Parents A-Z guide to support

YoungMinds have an A-Z guide which offers advice on how to help your child with their feelings and behaviour, as well as mental health conditions and life events. 

Ormiston Families
Ormiston Families support children aged 4-14 living in Norfolk and Waveney. They provide a growing range of services to promote positive mental health in children, young people and families. All of these services help people to build stronger networks, learn from experience and feel in control of their wellbeing.
MAP provides counselling, mental health advice, and support from centres in Norwich and Great Yarmouth, and in schools and community bases around Norfolk. Their services are carried out by professionals trained in youth counselling and youth mental health. MAP provide support for children aged 11-25.
Just One Norfolk
If you are looking for support for children aged 0-19, Just One Norfolk provide advice, guidance and support for mental and emotional health of children and young people. Click below for more information or call the Just One number on 0300 300 0123.
ChatHealth is a secure NHS approved text messaging service. All Norfolk young people aged 11-19 can text 07480 635060 to start a conversation with a trained health professional. If you need more support, or the team feel worried about your wellbeing, they can talk through the different options available to support you.
Place2Be's Children's Mental Health Week
Place2Be launched the first-ever Children’s Mental Health Week in 2015 to shine a spotlight on the importance of children and young people’s mental health. Find out more about Children's Mental Health Week and the support Place2Be provides for children in the UK by clicking the link above.
This May Help
This May Help gives easy-to-follow advice to help families manage their child’s mental health (short advice films and downloadable advice). This advice has been developed by NHS professionals and parents who’ve been through their own child’s mental health journey. 
Norfolk Family Carers
Norfolk Family Carers run respite groups in Norwich to support young carers aged between 5 and 18 who are caring for a family member.
Young Carers Matter
Carers Matter Norfolk offer tailored support for the whole family; addressing the practical and emotional needs of the young carer, the person they are caring for and other family members. 



Related Links




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Tel: 0300 330 5488

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