Contact us


 


 

Norfolk and Waveney Mind offices

Head office - Norwich
50 Sale Road
Norwich
Norfolk
NR7 9TP

Great Yarmouth office
28-31 Deneside
Great Yarmouth
Norfolk
NR30 3AX

King's Lynn office
Saunders Yard 
King's Lynn
Norfolk
PE30 1PH

 


 

Phone line opening times

Our main reception line is open Monday to Friday (except for bank holidays) between 9.00am and 3.00pm. While we try to answer all calls during office hours, at times you may get our answerphone. When this happens, please do leave us a message and we will aim to contact you the next working day.
 
If you are calling outside of these hours and require urgent help, please click
here


 


 

Press/media enquiries

If you are a member of the media looking for comment or assistance with a story, please contact:

Ashely Bunn, Director of Business Development and Strategy
E:
Ashley.bunn@norfolkandwaveneymind.org.uk
T: 07776 347207

Rachel Walsh, Head of Fundraising, Marketing and Communications
E:
rachel.walsh@norfolkandwaveneymind.org.uk
T: 07845795817

General marketing and communications enquiries
E:
communications@norfolkandwaveneymind.org.uk
T: 0300 330 548


 


 

Feedback

We welcome all feedback. If you have any comments or compliments, please call 0300 330 5488 or email enquiries@norfolkandwaveneymind.org.uk

Complaints

At Norfolk and Waveney Mind we are committed to providing the best possible service. We hope that people who use our services, carers, the general public and the representatives of the agencies we work with will not have any cause for complaint concerning the nature or quality of our service.  However, if you have any complaints, we will respond to these in a positive way and try to resolve them as quickly as possible.
 
To make a complaint, please email
complaints@norfolkandwaveneymind.org.uk

Download our complaints leaflet

Great Yarmouth Office

28-31 Deneside
Great Yarmouth
Norfolk
NR30 3AX
Tel: 0300 330 5488

 

Norwich Office

50 Sale Road
Norwich
Norfolk
NR7 9TP
Tel: 0300 330 5488
 

King's Lynn Office

Saunders Yard
King's Lynn
Norfolk
PE30 1PH
Tel: 0300 330 5488
 

© 2019 Norfolk and Waveney Mind
We're a part of Mind
We're a registered charity (no. 1118449) and a registered company (no. 05729028) in England

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