Whether you are interested in supporting your own wellbeing or someone else’s, as the largest mental health charity in Norfolk and Waveney, our training team are uniquely placed to provide you with high-quality, relevant and interactive training on mental health, wellbeing, and mindfulness.

You may be an individual looking to learn more about mental health or mindfulness, an employer wanting to support your staff with effective training, or a school/college looking to provide your children and young people with new ways to manage anxieties that you see arising in their experience.   
Our qualified and experienced training team can provide the resources and tools needed to learn about mental health, wellbeing, self-compassion and mindfulness.
We regularly run open training courses for individuals, and offer competitive rates for any of our courses delivered directly to local businesses. We also welcome invitations to consult with businesses and design bespoke training courses or programmes to meet individual requirements.

Training in educational settings

At Norfolk and Waveney Mind, we fully understand the pressures all educational establishments undergo on a regular basis, for pupils, teachers and support staff alike

With this in mind, we have developed specialist training packages, such as Dealing with Academic Stress, Emotional Intelligence and Staff CPD to help you better understand the effects of poor Mental Health within your school or college.

We understand that a ‘one size fits all’ approach is not always appropriate as you may have differing requirements within your setting, so along with the standard training packages we can already deliver, we welcome the opportunity to offer bespoke training courses designed to meet your specific needs.



Covid-19 Update

Due to the current national restrictions all our mental health courses have been moved to a virtual offering until further notice.

If you would like more information or to speak with a trainer, please contact us via the form below



Training courses


Looking after your Wellbeing

Norfolk and Waveney Mind's Training Team has developed a 1.5 hour workshop offering key information and understanding of how to look after yourself better during particularly stressful and challenging times.

Dates and Times

14th July - 3pm - 4pm


£25 - Concession £20


" I really enjoyed this - the tools I have been given will help me spot signs for MH/suicide and feel more confident to ask questions and identify best support groups. "



Mental Health Awareness

This 3.5hr hour virtual training course introduces key concepts in mental health. It will develop your understanding of your own and others’ mental health so that you feel confident in supporting people experiencing difficulty. It is suitable for anyone with an interest in mental health and/or supporting others. 
It uses a framework of evidence-based research to help delegates understand how and why poor mental health arises, how to support others, and how to foster good mental health. 
The course includes the opportunity for discussions relevant to the current COVID19 pandemic, and its effect more widely on our mental health. 
The course is delivered live by an experienced trainer and will provide opportunity for delegates to work alongside one another through a series of specially designed activities.  

Dates and Times

18th June - 1pm - 4:30pm
19th July - 1pm - 4:30pm
16th - September - 1pm - 4:30pm
10th November - 1pm - 4:30pm
19th January - 1pm - 4:30pm
8th March - 1pm - 4:30pm


£70 - Concession £50



Suicide awareness and prevention

1 in 5 people will experience serious thoughts of suicide during their lifetime. Loss of life to suicide is of national concern – it’s the leading cause of death in several population groups – and the evidence is that it’s preventable. 
During the pandemic, suicide is likely to increase.  That means you’re likely to know someone – a friend, family member or colleague – who is affected or to be affected yourself.  
The problem is there’s still a lot of stigma attached to mental health and suicide, and people shy away from the issue. People often don’t feel comfortable talking about it – they feel that shouldn’t ask about suicide, that they don’t know what to say or how to respond if someone is having those feelings. 

This course gives you greater understanding and teaches a simple method to give you skills and confidence in supporting someone who feels suicidal.

You will qualify as a Gatekeeper, an internationally recognised qualification awarded by the QPR Institute.

Dates and Times

14th May - 10am - 1pm
11th June - 10am - 1pm
21st July - 1:30pm - 4:30pm
9th September - 10am - 1pm
9th September - 1:30pm - 4:30pm
11th November - 10am - 1pm
12th January - 1:30pm - 4:30pm
4th March - 1:30pm - 4:30pm


£60 - Concession £45



Managing Mental Health in the Workplace

Designed with Managers, Line Managers and Supervisors in mind, this workshop explores the fundamentals of creating a workplace culture that supports mental health, creativity, productivity and wellbeing within your team.
Covering topics such as Recognising Symptoms of Mental Ill Health, Reducing Anxiety and Stress (in your staff), How do we Communicate, Signposting and Follow Up. Including group scenarios for attendees to work through, this course enables managers / supervisors to take a more pro-active approach to supporting their staff wellbeing in a workplace setting.
With a constantly changing workplace landscape, it also includes information and best practice advice on how to support your remote workforce.

Dates and Times

17th May - 9:30am - 1pm
15th June - 9:30am - 1pm
15th July - 1pm - 4:30pm
11th August - 1pm - 4:30pm
4th October - 1pm - 4:30pm
6th December - 1pm - 4:30pm
4th February - 1pm - 4:30pm


£70 - Concession £50



EQ Emotional Intelligence

Based upon proven research, this course provides an introduction to the concept of Emotional Intelligence, what it is and how to use it in everyday situations.
Covering topics such as Understanding Emotions, Managing Emotions, Developing your Emotional Intelligence and Developing your Social Intelligence. This course introduces attendees to a more positive and productive way of thinking, teaching them simple ways of controlling their emotions (particularly in difficult and stressful situations)

Dates and Times

24th June - 1pm - 4:30pm
25th June - 1pm - 4:30pm
25th September - 1pm - 4:30pm
7th February - 1pm - 4:30pm


£70 - Concession £50


" I really appreciated having informed and interesting discussions about the importance of mental health, signs of poor mental health and ways to look after yourself and support others.

I learned to recognise the patterns when another person is not feeling well and known how to help. And also learned to detect which situations make us feel stressed and know how to deal with this. "



Grief and bereavement support

This interactive Zoom training session will enable delegates to develop an understanding of what grief is and considers how aspects of being bereaved can make for complicated grief. Covering the importance of empathy over sympathy and how active listening is more important than ever when we can’t communicate face to face, the training aims for delegates to:

• Feel confident supporting those who have been bereaved
• Be able to use appropriate language
• Understand what may and may not be helpful
• Be able to signpost to other organisations who offer specialist support

The course fee covers a workbook which will become an invaluable guide to the models and theories of grief, how you can help a bereaved person now, as well as considering what ongoing support may be required and dispelling many of the myths around grief and grieving.

Dates and Times

1st November - 2pm - 4pm
10th March - 2pm - 4pm


£50 - Concession £40



Youth Mental Health Awareness

This 1-day course takes a more in-depth look at the everyday challenges facing children and young people and the effect it can have on their Mental Health.

Along with a general overview of Mental Health and an understanding of Emotional Regulation, this course also covers topics specifically useful to individuals who support children and young people such as Adolescent Brain Development, Attachment Theory, Self-compassion and Creating Positive Relationships

Dates and Times

9th July - 9.30am - 4.30pm
10th September - 9.30am - 4.30pm
1st February - 9.30am - 4.30pm


£90 - Concession £75


" Greatly adapted for online. Lots of information fitted into small amount of time.

The pace of delivery was spot on. All attendees were encouraged to contribute and, when responding, their input was appreciated and valued by the trainers. Excellent.
First virtual training I have attended. Fully informative, engaging and well presented, held my attention throughout. "



Wellbeing and Resilience

This course enables attendees to take a closer look at their personal Wellbeing and improve their Resilience.

Attendees are taught how to draw on their own personal skills and identify resources they can use within their environment.

During the course, attendees are encouraged to discover how to find a balance within their own personal and professional lives and how in turn this can better enable them to support others.

Dates and Times

22nd June - 9.30am - 1pm
30th November - 1pm - 4:30pm


£70 - Concession £50



Mental Health First Aid (Adult)
This two day online course qualifies you as a Mental Health First Aider, giving you:

• An in-depth understanding of mental health and the factors that can affect wellbeing 
• Practical skills to spot the triggers and signs of mental health issues 
• Confidence to step in, reassure and support a person in distress 
• Enhanced interpersonal skills such as non-judgemental listening 
• Knowledge to help someone recover their health by guiding them to further support - whether that’s self-help resources, through their employer, the NHS, or a mix 

Dates and Times

Day 1 - 14th
Day 2 - 20th

Day 1 - 11th
Day 2 - 18th

Day 1 - 11th
Day 2 - 18th


£200 - Concessions £165


" I feel that it has enhanced my knowledge and provided me with extra tools and understanding to help manage my team. "



Mental Health First Aid (Youth)

One in ten young people experience a mental health issue at any one time. Suicide is the leading cause of death for those aged 5-19. 
In an average group of 30 15-year-olds: 

• Seven are likely to have been bullied 
• Six may be self-harming 
• One could have experienced the death of a parent 

Record levels of young people are struggling. Academic pressure, social media, bullying, poverty, lack of availability of professional mental health support, the effects of the pandemic – all have been named by various sources as contributing to this epidemic of poor mental health in our young people. 
It’s clear that young people are not getting the support they need. Key figures in a young person’s life – parents, family members, teachers, tutors, carers, youth workers – can often spot when a young person is struggling but may not know how best to help. 
This online course qualifies people as Youth Mental Health First Aiders, giving them:

• An in-depth understanding of young people’s mental health and factors that affect wellbeing 
• Practical skills to spot the triggers and signs of mental health issues  
• Confidence to reassure and support a young person in distress 
• Enhanced interpersonal skills such as non-judgemental listening  
• Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate 
• Ability to support a young person with a long term mental health issue or disability to thrive 
• Tools to look after their own mental wellbeing  

Dates and Times

Day 1 - 1st
Day 2 - 2nd

Autumn 2021 - Please enquire

2022 Dates - Please enquire






ASIST is an accredited two day, interactive training that prepares people to provide suicide first aid interventions. 

Suitable for:  Anyone 16 or older (despite previous training) can learn and use the ASIST model. No previous mental health or suicide prevention experience is necessary.

Aims and Objectives:

• Be suicide alert - identify people who have thoughts of suicide
• Understand the reasons behind thoughts of suicide and the reasons for living
• Access risk and safety - develop a plan to increase the safety of the person at risk of suicide
• Recognise invitations for help
• Recognise potential barriers of seeking help
• Offer support – recognise other important aspects of suicide prevention including life-promotion and self-care
• Effectively apply a suicide intervention model
• Link people with community resources

What are the workshop features?

• Presentations and guidance from two registered trainers
• A scientifically proven intervention model
• Powerful audio-visual learning aids
• Group discussions
• Skills practice and development
• A balance of challenge and safety
• Participant materials include a workbook, wallet card, and stickers
• Participants receive a certificate upon completing the workshop

The trainers focus on providing participants with the knowledge and skills to:

• Recognise risk
• Develop safe plans to reduce the risk of suicide
• Increase the safety of the person

Dates and Times

Day 1 - 30th September
Day 2 - 1st October

March 2021:
Day 1 - 10th
Day 2 - 11th


£200 - Concessions £165



Suicide Responders Course

This one-day workshop aims to develop delegates’ understanding of mental health, mental distress and suicide. The workshop will explore why people experience mental distress, the conditions that can cause this to lead to suicidal ideation and someone taking their own life. From this understanding delegates will learn how to respond to someone in crisis, support them to towards safety, and find further help.  

Suitable for: anyone with an interest in mental health and/or supporting others

About the course

This course will strengthen participants’ knowledge around mental health and why we become ‘unwell’.  It will develop participants’ understanding of suicide, increase confidence in their own skills so they can support people who are suicidal sensitively and appropriately, and explore resources and services that support people managing their mental health. 

We will cover:

  • Understanding mental health, well-being and shame
  • Using the Biopsychosocial model to explore why we become ‘unwell’
  • When life exceeds our ability to cope with it – looking at the lived experience of suicidal thinking
  • Using Schneidman’s suicidal commonalities model to understand the psychological processes surrounding suicide 
  • Hopelessness and helplessness – identifying factors leading to vulnerability
  • Using Schneidman’s commonalities model to identify protective factors
  • Using trauma informed practice to understand core skills when working with suicidal people
  • Applying core skills in a crisis and moving people towards safety
  • Exploring what help is available and how to access it

The course is followed up with an email pack outlining further information and resource materials for those wishing to continue their own learning in respond to the ideas covered in this course.

Dates and Times



£120 - Concessions £90

" It gave me the confidence to deal with the issues head on rather than skirting around the subject as well as considering different places for support for people and reconsidering what the signs may be that someone is contemplating/planning suicide.

I only took the course on Friday afternoon, but I have already been able to reflect on conversations I have had in the workplace and how I would deal with certain scenarios now I have attended the course.

The best thing about the course was the opportunity to learn about a sensitive subject in such a clear and useable way as well as being able to freely discuss matters that arose from the training. "




Contact us

We regularly update our training programme with a wide range of courses including:

  • BAME support workshops
  • Mental health awareness in education
  • ASIST (suicide prevention)
  • Suicide Responders
  • Suicide prevention for GPs and consulting staff
  • Complex bereavevement support
  • Personality Disorder awareness

We can also create bespoke courses and talks for organisations and individuals - get in touch to register your interest or talk to our team about the right training for you.

For further information on any of our courses, to speak with a trainer or to request specific content, please complete the short form below and a member of the team will be in touch.

Great Yarmouth Office

28-31 Deneside
Great Yarmouth
NR30 3AX
Tel: 0300 330 5488


Norwich Office

50 Sale Road
Tel: 0300 330 5488

King's Lynn Office

Saunders Yard
King's Lynn
PE30 1PH
Tel: 0300 330 5488

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We're a part of Mind
We're a registered charity (no. 1118449) and a registered company (no. 05729028) in England

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