Our Trustees

Norfolk and Waveney Mind, as a registered charity exists to fulfil its charitable purposes. Trustees have a responsibility to understand the environment in which the charity is operating in the area of mental health and to lead the charity in fulfilling its purposes as effectively as possible with the resources available.  

The board of trustees must be effective and work well together, with shared vision to deliver the purpose of Norfolk and Waveney Mind. A good board involves people who represent a broad spectrum of experience, perspectives and opinions and recognises that there will be disagreement at times, but is able to deal with this and see it as a strength.  

Diversity is critical for a board to be effective; enabling varied discussions, active debate and decision making, so that together we can have the greatest impact. We encourage applications from people with lived experience of mental health problems and from all ethnic, socio-economic, religious and professional and personal backgrounds.

Our Trustees are responsible for: 

  • Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
  • Ensuring that the organisation complies with its governing document (ie its trust deed, constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
  • Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (ie the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public.
  • Ensuring that the organisation defines its goals and evaluates performance against agreed targets and scrutinises the impact of the organisation.
  • Safeguarding the good name and values of the organisation.
  • Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
  • Ensuring the financial stability of the organisation.
  • Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
  • Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive (if the charity employs staff).
  • Leading the organisation towards fully achieving its commitment to a society where everyone experiencing a mental health problem gets support and respect. 




Meet our Trustees

Louise Jordan-Hall - Chair of Trustee Board

As the previous Chair at Great Yarmouth and Waveney Mind for 5 years, Louise was a key member of the group merging the 3 Norfolk Minds into Norfolk and Waveney Mind in July 2019; when she became our Chair. 

She brings extensive experience in both commissioning and managing the delivery of Mental Health services, as well as other specialist Adult, Substance Misuse and HIV/ AIDS services in Brighton & Hove and across East Sussex. She brings a range of skills at Chief Officer level in local authorities, from joint working across health and social care, to economic regeneration, democratic services and governance.

​She has run her own Coaching and Mentoring Company and her career started in the third sector. Louise’s personal experiences and her time as a carer are key to her person-centred approach to service delivery. 

Louise has a Master’s degree in Social and Public Health Policy, her dissertation focusing on the accessibility of mental health services for women from minority groups. She is also a qualified coach and mentor. For 10 years as a Non-Executive Director and Lay Member, she was Vice Chair at GYW Primary Care Trust , Norfolk and Waveney Cluster PCT and  GYW Clinical Commissioning Group.  Louise also led on Patient Safety & Quality, Safeguarding, and Patient & Public Engagement.

Louise is a Trustee at Centre 81 in Great Yarmouth, providing outreach services for people with physical disabilities. For 2 years Louise was the Chair of the Eastern Local Safeguarding Adults Partnership (ELSAP), which brings together partner organisations from across Great Yarmouth and Waveney.

“Working with a local Mind charity has brought together for me the range of experiences I have had during my career. Mostly, it’s enabled me to assist people with lived experience of mental ill health to be at the centre of changing services for the better – a passion I have held for many years,” says Louise.

Collaborative partnerships, the integration of services across agencies, community engagement as well as co-production are at the heart of Louise's approach, with the aim of providing more streamlined services for people using mental health services.  She feels privileged to be the Chair of Norfolk and Waveney Mind, and to have the opportunity to continue improving services alongside people with lived experience, volunteers, staff and trustees. 


Janice Warford - Trustee

Janice enjoyed a career in buying and merchandising in retail Head Offices for Debenhams, Topshop and H. Samuel the Jewellers - a varied and interesting role involving travelling the world, working with the buyers and the product ranges.

As a Senior Executive, she was responsible for making a profit working with her team, Finance & Marketing, by creating their strategy, then managing and achieving key performance indicators. Understanding the customers and high street trends was very important and fascinating, and management skills were key.

Janice returned to Suffolk due to family issues and was heavily involved in caring – her Mum had dementia, her Dad became disabled and her brother had mental health issues. 

Janice became a Trustee for Great Yarmouth & Waveney Mind in 2017. After losing her brother to mental health problems, Janice wanted to help others find and receive the support that her brother sadly did not have. 


Graham Goodwin - Trustee

Graham was born in Nottingham and moved to Norfolk in 1965, and so feels he is ‘an adopted son’ of the county. He worked as an accountant ln King's Lynn all his working life until September 2016, when he had to take early retirement as a result of kidney failure. He is now making good progress following a kidney transplant in January 2019.

Graham has been a carer for over 30 years and was honoured to become a Trustee of West Norfolk Mind in 2013.
Graham enjoys long walks in his spare time, and has undertaken several half-marathon walks for charity, including one for Mind.


Chris Rees - Trustee

Chris became a Trustee of Great Yarmouth and Waveney Mind in 2016. He has a long-standing interest and passion for supporting people with mental health challenges, based on family experiences.

Chris worked for 35 years in the oil and gas industry around the world as a project manager, responsible for delivering projects in the North Sea, Middle East, Europe and Asia. He has led large project teams and is keenly aware of the challenges that the modern work environment puts on workers and their families.

Through his work and living overseas, he has had opportunity to see the mental health challenges faced by people around the world and how people and countries respond.  

Chris is an active Rotarian and school governor in Norwich, where he lives.


Nick Francis - Trustee

Nick is a Chartered Accountant, now retired after a career with PwC . This involved advising businesses, from small to global, on their taxes, with a particular focus on technical aspects of UK tax law. He has been a Trustee, and Honorary Treasurer, of the charity for four years, and currently chairs the Finance committee.

Nick says, "My interest in mental health, and my determination to improve the lives of others in Norfolk and Waveney, stems from my own experience of living with poor mental health and the continuous recovery path I journey along. I am lucky; others need more support, and I want to help with that."

Nick lives near Norwich, is a keen and active rower and rowing coach, and like other Trustees, carries the burden of a season ticket at Norwich City!


Barry Hobbs - Trustee

Barry worked for many years in technical recruitment as a consultant and launched his own business, Boffins Recruitment, from an office in Maidenhead. He then took a career break and went back to school at Brighton University, emerging three years later with an honours degree in Media Studies during which he had completed a dissertation on media law. He then took a post-graduate diploma (PgD) leading to a Masters degree in English law (LL.M.).

He worked for a year as a law lecturer at The Henley College teaching A-level law before taking a job with a major recruitment consultancy, within the Contracts and Compliance team, as legal advisor - providing legal support to consultants and directors and helping to minimise legal and financial risk to the company.

Barry became an ADR Group Accredited Mediator in 2011 and now works with his wife, Birgit, as a director in a risk-based quality standards management consultancy, Eminence Grise, where he can advise on contract law, privacy and data protection and on how to avoid litigation.

Barry and Birgit enjoy travelling and skiing. His hobbies include music and playing the guitar. He is a former school governor and town councillor and was a Trustee and Company Secretary at West Norfolk Mind prior to the merger in 2019.


Sue Ryan - Trustee

Sue is a director of an IT training company. She has worked in computers as a programmer, systems analyst and trainer for more than three decades.
She is a former Director of Caller Care at Norwich Samaritans. This role required putting in place care plans for the most vulnerable regular callers and instructing and training volunteers on how best to support them. She also worked with other local support agencies, medical teams and psychiatrists. This challenging role gave her an insight into mental health issues and she realised how vital it is that the right support is available to all.
Sue is also a former Chair of Governors at a challenging Norwich primary school and currently volunteers at Chatterbox, the Talking Newspaper for the Blind and Partially Sighted.
Away from her job and voluntary work, Sue enjoys music, theatre and most sports - watching and taking part. She is an active cyclist, rower and walker. Sue is also a keen Norwich City supporter.



Our Ambassadors

Our Ambassadors use their communication and network to help raise funds and awareness for the services we provide to support people’s mental health. 

They're a friendly face of the charity in our communities, supporting events, networking and giving talks to raise awareness of our services and inspiring people to support us. 

Our Ambassadors are responsible for : 

  • Making introductions to key community figures, groups and networks who could either help with fundraising, campaigns or volunteer themselves, and improving mental health services (e.g. MPs, mayors, WI, golf clubs, rotaries etc.)
  • Sitting on local advisory boards and engaging in dialogue with local professionals, identifying needs within communities and feeding back to our Board of Trustees.
  • Attending local functions, meetings and fundraising events.
  • Speaking on behalf of Norfolk and Waveney Mind at cheque collections and events.
  • Managing stands at community events, galas, fetes, balls and sports events to inspire support for our services.
  • Taking part in organised bucket collections and providing support at local events.
  • Researching and exploring local networks and using existing networks to increase support for the charity.
  • Introducing our fundraising team to decision makers in local companies and the community.



Meet our Ambassadors

Adam Mason - Ambassador

Adam is General Manager of Bilfinger in Great Yarmouth, having previously spent 12 years with Petrofac. With over 20 years of experience in the Oil, Gas and Energy sectors Adam brings many exciting networking opportunities. In addition he is a qualified coach and mentor which lends well to the skill set required to support us.

In 2018 whilst 1st team manager of Great Yarmouth Town football club, where he was manager for four seasons, Adam embarked on a 55-mile walk to one of the club's away games in Stowmarket raising nearly £5K for Norfolk and Waveney Mind. In 2019 Adam and his co-manager Martyn Sinclair helped launch RED January with a presentation for all local RED January participants.

Born and bred in Caister-On-Sea, Adam has two teenage daughters who are both currently pursuing further education. Adam has remained a continual supporter and promoter of Norfolk and Waveney Mind and will bring enthusiasm and energy to the organisation as well as strong links both on a professional and community basis.

Adam said: “I’m honoured to be representing such an important Charity as an ambassador and will work hard, with others to promote and support fundraising and raise awareness the good name of Norfolk and Waveney Mind.”


Pauline Davies - Ambassador

Pauline moved to Norfolk over 15 years ago  and  is looking forward to the opportunity as a Norfolk and Waveney Mind Ambassador to support local services strengthening people's mental health in the region. 

As a former school governor, board, and committee member of various organisations, in the charitable, public and professional sectors, she has actively supported initiatives to improve awareness, resources, and effectiveness and created new services or new ways of delivering services.

Professionally she has been involved with the delivery of local mental health services and prior to that had international private, public, and health sectors leadership and management experience.   

She has extensive HR, corporate and clinical operations experience with an MBA with HR, employment law, and training qualifications. Currently undertaking post-graduate research into health service workforce issues, she works clinically part-time as a registered nurse.



Richard Gorrod - Ambassador

Richard Gorrod is a doctor who has worked at the coalface of patient care for over 30 years. He qualified at the Royal Free Hospital School of Medicine and has been a GP in Norfolk for over 20 years. He has also been training director for Norfolk Accident Rescue Service and a Surgeon Lt Cdr in the Royal Naval Reserve both for many years. He worked in a 15,000 patient practice at Fakenham. 

In 2014 he became very ill with depression which knocked him for six for a few years and necessitated him being a psychiatric inpatient for over 4 months. Severely depressed and suicidal for 3-4 years in total, it had a devastating effect on him and his family.
Now passionate about improving mental health care in the county, he regularly lectures to doctors, medical students at the UEA and University of Cambridge, paramedics, physician associates, other healthcare workers and the general public.
He is a fully trained Police Hostage and Crisis Negotiator lecturing to the police nationally.
His particular interests are suicide prevention, self-care and the better integration of physical and mental health.
He is married with three children, two dogs, three cats, fourteen Norfolk Grey chickens and fifteen Indian Runner ducks. Loves football (Norwich City Season Ticket holder) and rugby. Plays the saxophone (badly).


David Alfie Ward - Ambassador

David Alfie Ward is originally from Walthamstow in east London and is a professional stand-up comedian and podcaster. In his time as a comedian David has played some of the biggest comedy clubs around the world, as far as New Zealand, Australia and South Africa. 
In 2018 David moved to Norfolk after a mental health breakdown and a suicide attempt in London. He was diagnosed with bipolar disorder and has spend the few years learning, understanding his condition and helping others who have been suffering quietly alone. He has featured on TalkSport, BT Sport, and the BBC World Service. As well as promoting his comedy on these platforms he makes sure he can talk about his mental health struggles to make sure others know they are not alone. 
In the first lockdown David worried about people’s mental health due to loneliness so he started a virtual coffee club where people could arrange a date and time, grab a tea or coffee and just have a video chat with a comedian. Some were friends, some callers were total strangers from all over the world. 
In his spare time David likes to walk his dog George Michael (actually his name). David is a big sports fan and does Tottenham Hotspur podcasting. 
David is very passionate and thankful for the services Norfolk and Waveney Mind offer having being on the receiving end of them himself, and he can’t wait to help play his part for such a great organisation.


The Venerable Arthur Hawes - Ambassador

Arthur Hawes retired as Archdeacon of Lincoln and a Canon of Lincoln Cathedral in September 2008. Mental health has always featured in his ministry beginning in 1971 when he was Founder Chairman of the North Worcestershire Association for Mental Health. 

From 1976 to 1992 he was Chaplain for the Acute Psychiatric Units in Norwich and from 1986 to 1995 a Mental Health Act Commissioner where he led visiting teams to both Broadmoor and Rampton hospitals and hospitals and Social Service units in East Anglia and North East Thames Regional Health Authorities. He also chaired the Section 57 group of the Commission. 

In 1995 he was appointed Chair of the Church of England’s Mental Health Advisory Group and, as a member of the Mission and Public Affairs Council, he has presented two debates in the General Synod of the Church of England on mental health issues. The first debate included the launch of the Parish Pack – Promoting Mental Health: A resource for spiritual and pastoral care.

In 1996 he was appointed a Jubilee Patron of Mind and in 1999 was a member of Mind’s National Reference Group.  From 1998-2006 he was a non-executive Director of the Mental Health Trust in Lincolnshire.  His particular responsibilities were to chair the Mental Health Act Sub Committee of the Trust and to have a responsibility for managers’ appeals and renewals. His other roles have included being a member of the NHS Confederation Mental Health Policy Committee; Chairman of the East Midlands NIMHE/CSIP Regional Development Centre; a member of the Criminal Justice Mental Health Research Group at Lincoln University; Mental Health Act Adviser and Training Consultant to the Lincolnshire Partnership Trust; a member and co-chairman of the National Spirituality and Mental Health Forum. He was a visiting Fellow of Staffordshire University 2009-13 and was one of the two vice presidents of the British Association for the Study of Spirituality.

In 2016 he was awarded the Archbishop Langton Award for Service to the Community by the Archbishop of Canterbury.

He is married to Melanie who trained at St. Bartholomew’s Hospital in the City of London and they have four grandchildren. They have now retired to Norfolk where they live in an old farmhouse.



Meet our Patrons


Lady Dannatt - Patron

Philippa Dannatt was born into an old Norfolk family.  She remains a partner in her family farm.  Whilst serving as a military wife she trained as a professional counsellor, formerly volunteering at the Sue Lambert Trust in Norwich to help survivors of abuse.

Lady Dannatt has served as High Sheriff, taking mental health as her theme.  She is a Lay Canon of Norwich Cathedral, Vice President of SSAFA and a former Deputy Chair of its Adoption Panel.  She is also President of The Army Widows’ Association, President of The Norfolk Club and active Patron of numerous county-based organisations, particularly those involved with mental health.

Lady Dannatt lives in Keswick near Norwich with her husband Richard. They have four married children and eight young grandsons and a granddaughter.

Lady Dannatt was appointed as HM Lord-Lieutenant of Norfolk in August 2019.


William Armstrong OBE, LL.D - Patron

Lawyer William Armstrong served for almost two decades as Coroner in Norfolk. He has had a long-standing interest in and passion for mental health issues - practising as a solicitor in the field of mental health law, training other professionals and sitting as a Mental Health Tribunal Judge for 30 years. He was also a Legal Assessor to the General Medical Council.

He has a master's degree in medical law, a postgraduate diploma in mental health law, and has been awarded an honorary doctorate in law by the University of East Anglia.

William Armstrong has taken a leading role in a number of local organisations. He is a past Sheriff of Norwich, the founder Chair of Healthwatch Norfolk and a Lay Canon of Norwich Cathedral.

A Norfolk man, he is married with two daughters, three grandsons and a granddaughter.
Patron William Armstrong


Penny Middleditch - Patron

Penny Middleditch MA (Cantab) practised as a solicitor with Linklaters in London before coming to Norwich to join Mills & Reeve in 1986 where she worked on and off for five years before retiring from legal practice to raise her four children.
Between 1993 and 2015 Penny carried out a variety of pro bono work; including tax commissioner, CAB advisor, Samaritan, Responsible Adult (supporting and advising young and vulnerable people when taken into police custody). Penny has also been Chairman, trustee and company secretary for Broadlands Riding for Disabled (specialising in riding for adults with learning and physical disabilities) and Chairman, trustee and company secretary for Great Yarmouth and Waveney Mind before it merged to become part of Norfolk and Waveney Mind.
Penny Middleditch has lived in Catfield, a small Broadland village, for 34 years and has 4 adult children.
Patron William Armstrong


Nick Prior - Patron

Mr Nick Prior is an Entrepreneur (Minderful) and Doctor (NHS) who brings experience from a Physics degree, 7,000-mile solo bike ride and the KPMG graduate scheme. He currently splits his time between Core Psychiatry Training & Minderful.

As a Doctor he cares deeply about his clinical work but is acutely aware of the greater potential impact of social enterprise - hence Minderful. He is Norfolk born and bred and cannot wait to start his work as a Patron.
Patron William Armstrong


Han Yang Yap - Patron

Mr Han Yang Yap qualified as a solicitor in Singapore, Hong Kong and the UK.  He practised at Freshfields before joining Reuters as General Counsel Asia based in Hong Kong. 

He actively supports the arts in Norfolk.  In 2011, he collaborated with the Norfolk and Norwich Festival in staging one of the highlight events of the Festival that year. He now sits on the Board of Trustees of the Theatre Royal Norwich. 

He is also involved in fundraising for his local Parochial Church Council and the Norfolk Churches Trust. He is currently a Deputy Lieutenant.
Patron James Bagge


Great Yarmouth Office

28-31 Deneside
Great Yarmouth
NR30 3AX
Tel: 0300 330 5488


Norwich Office

50 Sale Road
Tel: 0300 330 5488

King's Lynn Office

Saunders Yard
King's Lynn
PE30 1PH
Tel: 0300 330 5488

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