Norfolk and Waveney Mind, as a registered charity exists to fulfil its charitable purposes. Trustees have a responsibility to understand the environment in which the charity is operating in the area of mental health and to lead the charity in fulfilling its purposes as effectively as possible with the resources available.
The board of trustees must be effective and work well together, with shared vision to deliver the purpose of Norfolk and Waveney Mind. A good board involves people who represent a broad spectrum of experience, perspectives and opinions and recognises that there will be disagreement at times, but is able to deal with this and see it as a strength.
Diversity is critical for a board to be effective; enabling varied discussions, active debate and decision making, so that together we can have the greatest impact. We encourage applications from people with lived experience of mental health problems and from all ethnic, socio-economic, religious and professional and personal backgrounds.
Our Trustees are responsible for:
- Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
- Ensuring that the organisation complies with its governing document (ie its trust deed, constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
- Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (ie the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public.
- Ensuring that the organisation defines its goals and evaluates performance against agreed targets and scrutinises the impact of the organisation.
- Safeguarding the good name and values of the organisation.
- Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
- Ensuring the financial stability of the organisation.
- Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
- Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive (if the charity employs staff).
- Leading the organisation towards fully achieving its commitment to a society where everyone experiencing a mental health problem gets support and respect.
​She has run her own Coaching and Mentoring Company and her career started in the third sector. Louise’s personal experiences and her time as a carer are key to her person-centred approach to service delivery.
Louise has a Master’s degree in Social and Public Health Policy, her dissertation focusing on the accessibility of mental health services for women from minority groups. She is also a qualified coach and mentor. For 10 years as a Non-Executive Director and Lay Member, she was Vice Chair at GYW Primary Care Trust , Norfolk and Waveney Cluster PCT and GYW Clinical Commissioning Group. Louise also led on Patient Safety & Quality, Safeguarding, and Patient & Public Engagement.
Louise is a Trustee at Centre 81 in Great Yarmouth, providing outreach services for people with physical disabilities. For 2 years Louise was the Chair of the Eastern Local Safeguarding Adults Partnership (ELSAP), which brings together partner organisations from across Great Yarmouth and Waveney.
“Working with a local Mind charity has brought together for me the range of experiences I have had during my career. Mostly, it’s enabled me to assist people with lived experience of mental ill health to be at the centre of changing services for the better – a passion I have held for many years,” says Louise.
Collaborative partnerships, the integration of services across agencies, community engagement as well as co-production are at the heart of Louise's approach, with the aim of providing more streamlined services for people using mental health services. She feels privileged to be the Chair of Norfolk and Waveney Mind, and to have the opportunity to continue improving services alongside people with lived experience, volunteers, staff and trustees.
Janice returned to Suffolk due to family issues and was heavily involved in caring – her Mum had dementia, her Dad became disabled and her brother had mental health issues.
Janice became a Trustee for Great Yarmouth & Waveney Mind in 2017. After losing her brother to mental health problems, Janice wanted to help others find and receive the support that her brother sadly did not have.
Our Ambassadors use their communication and network to help raise funds and awareness for the services we provide to support people’s mental health.
They're a friendly face of the charity in our communities, supporting events, networking and giving talks to raise awareness of our services and inspiring people to support us.
Our Ambassadors are responsible for :
- Making introductions to key community figures, groups and networks who could either help with fundraising, campaigns or volunteer themselves, and improving mental health services (e.g. MPs, mayors, WI, golf clubs, rotaries etc.)
- Sitting on local advisory boards and engaging in dialogue with local professionals, identifying needs within communities and feeding back to our Board of Trustees.
- Attending local functions, meetings and fundraising events.
- Speaking on behalf of Norfolk and Waveney Mind at cheque collections and events.
- Managing stands at community events, galas, fetes, balls and sports events to inspire support for our services.
- Taking part in organised bucket collections and providing support at local events.
- Researching and exploring local networks and using existing networks to increase support for the charity.
- Introducing our fundraising team to decision makers in local companies and the community.