Our Patrons, Trustees and Ambassadors play a very special role in the charity.

We are currently recruiting for new Trustees and Ambassadors, and on this page you can find out what's involved and how you can apply.



Why become a Trustee or Ambassador for Norfolk and Waveney Mind?





What is involved when becoming a Trustee?




Become a Trustee

We’re looking for trustees to join our Board from January 2021. 

Norfolk and Waveney Mind, as a registered charity exists to fulfil its charitable purposes. Trustees have a responsibility to understand the environment in which the charity is operating in the area of mental health and to lead the charity in fulfilling its purposes as effectively as possible with the resources available.  

The board of trustees must be effective and work well together, with shared vision to deliver the purpose of Norfolk and Waveney Mind. A good board involves people who represent a broad spectrum of experience, perspectives and opinions and recognises that there will be disagreement at times, but is able to deal with this and see it as a strength.  

Diversity is critical for a board to be effective; enabling varied discussions, active debate and decision making, so that together we can have the greatest impact. We encourage applications from people with lived experience of mental health problems and from all ethnic, socio-economic, religious and professional and personal backgrounds.

As a trustee you will have collective responsibility for : 

  1. Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
  2. Ensuring that the organisation complies with its governing document (ie its trust deed, constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
  3. Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (ie the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public.
  4. Ensuring that the organisation defines its goals and evaluates performance against agreed targets and scrutinises the impact of the organisation.
  5. Safeguarding the good name and values of the organisation.
  6. Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
  7. Ensuring the financial stability of the organisation.
  8. Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
  9. Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive (if the charity employs staff).
  10. Leading the organisation towards fully achieving its commitment to a society where everyone experiencing a mental health problem gets support and respect. 

As a trustee, what can we offer you? 

  • An initial personal meeting with the Chair of our Board of Trustees and our Chief Executive Officer.  

  • Opportunity to use your business acumen, communication and influencing skills. 

  • Be a part of a friendly team that makes a difference in the local community. 

  • Have a rewarding experience in a volunteering role that delivers results and see the difference you are making. 

  • Develop your listening and empathising skills. 

  • Information about our work and service provision with regular updates on local and national developments. 

  • Receive an induction, talk training and pre-agreed out-of-pocket expenses reimbursed within our guidelines. 
    Personal use of the Norfolk and Waveney Mind brand and logo. 


Additional information 

In addition to the above statutory duties, each trustee should bring any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions and set the right direction for the organisation. This may involve scrutinising board papers, participating in or leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. There will also be opportunities to support fundraising and awareness raising events if you so wish to.  

As a Trustee you will be required to commit a minimum of 2 days per month. 

Our Chair of Trustees is available for an informal discussion about the role before applying. 

Email enquiries@norfolkandwaveneymind.org.uk or telephone 0300 330 5488 for an appointment. 


How to apply 

Please send a 500-word expression of interest along with your CV to tracey.beadle@norfolkandwaveneymind.org.uk by Friday 23rd October.



Meet our Trustees


Louise Jordan-Hall - Chair of Trustee Board

As the previous Chair at Great Yarmouth and Waveney Mind for 5 years, Louise was a key member of the group merging the 3 Norfolk Minds into Norfolk and Waveney Mind in July 2019; when she became our Chair. 

She brings extensive experience in both commissioning and managing the delivery of Mental Health services, as well as other specialist Adult, Substance Misuse and HIV/ AIDS services in Brighton & Hove and across East Sussex. She brings a range of skills at Chief Officer level in local authorities, from joint working across health and social care, to economic regeneration, democratic services and governance.

​She has run her own Coaching and Mentoring Company and her career started in the third sector. Louise’s personal experiences and her time as a carer are key to her person-centred approach to service delivery. 

Louise has a Master’s degree in Social and Public Health Policy, her dissertation focusing on the accessibility of mental health services for women from minority groups. She is also a qualified coach and mentor. For 10 years as a Non-Executive Director and Lay Member, she was Vice Chair at GYW Primary Care Trust , Norfolk and Waveney Cluster PCT and  GYW Clinical Commissioning Group.  Louise also led on Patient Safety & Quality, Safeguarding, and Patient & Public Engagement.

Louise is a Trustee at Centre 81 in Great Yarmouth, providing outreach services for people with physical disabilities. For 2 years Louise was the Chair of the Eastern Local Safeguarding Adults Partnership (ELSAP), which brings together partner organisations from across Great Yarmouth and Waveney.

“Working with a local Mind charity has brought together for me the range of experiences I have had during my career. Mostly, it’s enabled me to assist people with lived experience of mental ill health to be at the centre of changing services for the better – a passion I have held for many years,” says Louise.

Collaborative partnerships, the integration of services across agencies, community engagement as well as co-production are at the heart of Louise's approach, with the aim of providing more streamlined services for people using mental health services.  She feels privileged to be the Chair of Norfolk and Waveney Mind, and to have the opportunity to continue improving services alongside people with lived experience, volunteers, staff and trustees. 


Pete Boczko - Trustee

"We’d like to offer you the position of Trustee within the local Mind charity"….

That was the sentence (from the Chair of the Board, as I was driving to John Lewis in Norwich) that began my time (or tenure, if you’re posh!), as a member of an experienced Board, guiding a local branch of a charity that, since its inception in 1978, had gone from strength to strength. 

That was 2017!

My own journey to this point had been what you might call ‘a bit of a ride’…leaving home at 15 to join the Army, then serving worldwide in some nice and not-too-nice places, finally leaving after 24 years’ service with great memories…but a pair of dodgy knees, a knackered back, one wife and two daughters!

I joined Caterpillar (global manufacturing giant) as an Operations Manager and began a second career, holding various positions in Peterborough (UK), Larne (NI), Atlanta and Chicago (USA), Bangalore (India) and finally back to the UK as General Manager - Global Solutions. Phew!

I still having a dodgy back, knackered knees, one wife and now two married daughters, plus two beautiful grandchildren…but am now truly ‘jet-lagged’. 

I finally arrived in Hemsby, Norfolk, and am trying to slow down, but also looking for something to keep me semi-active; maybe add a little value from some of the experience gained in the 40 years-plus from being involved in the Engineering & Global Business environments.

As a plus, having now moved into house number 28, tips on packing can be supplied free of charge!

It is exciting being a Trustee at this moment within a respected charity, involved in the areas of mental health and wellbeing. These subjects have become national talking points - we are well-positioned to continue with the excellent service provided to date, and maybe - just maybe - we might even look to provide more! Being part of that will be a pleasure.


Janice Warford - Trustee

Janice enjoyed a career in buying and merchandising in retail Head Offices for Debenhams, Topshop and H. Samuel the Jewellers - a varied and interesting role involving travelling the world, working with the buyers and the product ranges.

As a Senior Executive, she was responsible for making a profit working with her team, Finance & Marketing, by creating their strategy, then managing and achieving key performance indicators. Understanding the customers and high street trends was very important and fascinating, and management skills were key.

Janice returned to Suffolk due to family issues and was heavily involved in caring – her Mum had dementia, her Dad became disabled and her brother had mental health issues. 

Janice became a Trustee for Great Yarmouth & Waveney Mind in 2017. After losing her brother to mental health problems, Janice wanted to help others find and receive the support that her brother sadly did not have. 


Graham Goodwin - Trustee

Graham was born in Nottingham and moved to Norfolk in 1965, and so feels he is ‘an adopted son’ of the county. He worked as an accountant ln King's Lynn all his working life until September 2016, when he had to take early retirement as a result of kidney failure. He is now making good progress following a kidney transplant in January 2019.

Graham has been a carer for over 30 years and was honoured to become a Trustee of West Norfolk Mind in 2013.
Graham enjoys long walks in his spare time, and has undertaken several half-marathon walks for charity, including one for Mind.


Chris Rees - Trustee

Chris became a Trustee of Great Yarmouth and Waveney Mind in 2016. He has a long-standing interest and passion for supporting people with mental health challenges, based on family experiences.

Chris worked for 35 years in the oil and gas industry around the world as a project manager, responsible for delivering projects in the North Sea, Middle East, Europe and Asia. He has led large project teams and is keenly aware of the challenges that the modern work environment puts on workers and their families.

Through his work and living overseas, he has had opportunity to see the mental health challenges faced by people around the world and how people and countries respond.  

Chris is an active Rotarian and school governor in Norwich, where he lives.


Steve Bazire - Trustee

Steve was Chief Pharmacist for the NHS Norfolk mental health services from 1986 to 2012, and then Consultant Pharmacist from 2012 to 2015. During that time, he set up numerous novel service developments, such as the medicines telephone helpline in 1989, the book, Your Medicines – Any Questions?, the Handy Charts, the Norfolk lithium database, electronic prescribing, and automated dispensing. 

Steve took on Pharma and got the price of clozapine reduced from £1.86 to 20p a tablet. He was awarded an MBE in 2010 for Services to Pharmacy.

Steve now runs the Choice and Medication website (local link: www.choiceandmedication.org/nsft), used across the whole of the British Isles, plus Australia, New Zealand and Canada. He is well known globally as the author of the Psychotropic Drug Directory, and nationally as a speaker on medicines to all types of audience - anyone who will listen, in fact. He is also a member of David Nutt’s Drug Science group. 

Steve became a Trustee of Norwich and Central Norfolk Mind in 2014.  Steve and his family have been season ticket holders in the Lower Barclay at Carrow Road for several decades - but don’t hold that against him (!). 


Ed Fraser - Trustee

Ed is a social researcher, specialising in translating the lived experiences of service users and families into meaningful improvements in health and care. He is particularly interested in developing effective models of mental health care. 

His research into veterans’ experiences of NHS mental health services was published in the Journal of Public Mental Health (2017), and he recently contributed to a landmark Palgrave handbook on Masculine Psychology (2019).

A member of The Health Foundation’s Q Community for leaders in health and care improvement, Ed’s work has received three national awards. He currently works as a Commissioning Manager for Adult Social Services at Norfolk County Council.


Nick Francis - Trustee

Nick is a Chartered Accountant, now retired after a career with PwC . This involved advising businesses, from small to global, on their taxes, with a particular focus on technical aspects of UK tax law. He has been a Trustee, and Honorary Treasurer, of the charity for four years, and currently chairs the Finance committee.

Nick says, "My interest in mental health, and my determination to improve the lives of others in Norfolk and Waveney, stems from my own experience of living with poor mental health and the continuous recovery path I journey along. I am lucky; others need more support, and I want to help with that."

Nick lives near Norwich, is a keen and active rower and rowing coach, and like other Trustees, carries the burden of a season ticket at Norwich City!



Become an Ambassador

As an Ambassador of Norfolk and Waveney Mind, you will use your communication and network to help raise funds and awareness for the services we provide to support people’s mental health. 

You’ll be a friendly face of the charity in your community, supporting events, networking and giving talks to raise awareness of our services and inspiring people to support us. Help us to ensure no one has to face poor mental health alone.


As an Ambassador you will have collective responsibility for : 

  • Making introductions to key community figures, groups and networks who could either help with fundraising, campaigns or volunteer themselves, and improving mental health services (e.g. MPs, mayors, WI, golf clubs, rotaries etc.)
  • Sit on local advisory boards and engage in dialogue with local professionals, identify needs within your community and feed back to our Board of Trustees.
  • Attending local functions, meetings and fundraising events.
  • Speaking on behalf of Norfolk and Waveney Mind at cheque collections and events.
  • Managing stands at community events, galas, fetes, balls and sports events to inspire support for our services.
  • Taking part in organised bucket collections and providing support at local events.
  • Researching and exploring local networks and using your existing networks to increase support for the charity.
  • Introducing our fundraising team to decision makers in local companies and the community. 


As an Ambassador, what can we offer you?

  • An initial personal meeting with the Chair of our Board of Trustees and CEO.
  • Opportunity to use your public speaking, communication and influencing skills to talk about the service Norfolk and Waveney Mind provides.
  • Develop your listening and empathising skills.
  • Be a part of a friendly team that makes a difference in the local community.
  • Have a rewarding experience in a volunteering role that delivers results and see the difference you are making.
  • Information about our work and service provision with regular updates on local and national developments. 
  • Receive an induction, talk training and pre-agreed out-of-pocket expenses reimbursed within our guidelines. 


Additional Information 

This is a flexible volunteer role, for which we’d recommend a few hours every month, or more if you have the time and local opportunities arise. You will be notified of new opportunities by email and phone for you to choose from. 

Whether it’s minutes or months, hours or days, the time you are able to give by volunteering with us really does help. 


How to apply 

Please send a 500-word expression of interest along with your CV to tracey.beadle@norfolkandwaveneymind.org.uk by Friday 23rd October. 




Meet our Patrons


Lady Dannatt - Patron

Philippa Dannatt was born into an old Norfolk family.  She remains a partner in her family farm.  Whilst serving as a military wife she trained as a professional counsellor, formerly volunteering at the Sue Lambert Trust in Norwich to help survivors of abuse.

Lady Dannatt has served as High Sheriff, taking mental health as her theme.  She is a Lay Canon of Norwich Cathedral, Vice President of SSAFA and a former Deputy Chair of its Adoption Panel.  She is also President of The Army Widows’ Association, President of The Norfolk Club and active Patron of numerous county-based organisations, particularly those involved with mental health.

Lady Dannatt lives in Keswick near Norwich with her husband Richard. They have four married children and eight young grandsons and a granddaughter.

Lady Dannatt was appointed as HM Lord-Lieutenant of Norfolk in August 2019.


William Armstrong OBE, LL.D - Patron

Lawyer William Armstrong served for almost two decades as Coroner in Norfolk. He has had a long-standing interest in and passion for mental health issues - practising as a solicitor in the field of mental health law, training other professionals and sitting as a Mental Health Tribunal Judge for 30 years. He was also a Legal Assessor to the General Medical Council.

He has a master's degree in medical law, a postgraduate diploma in mental health law, and has been awarded an honorary doctorate in law by the University of East Anglia.

William Armstrong has taken a leading role in a number of local organisations. He is a past Sheriff of Norwich, the founder Chair of Healthwatch Norfolk and a Lay Canon of Norwich Cathedral.

A Norfolk man, he is married with two daughters, three grandsons and a granddaughter.
Patron William Armstrong

Great Yarmouth Office

28-31 Deneside
Great Yarmouth
NR30 3AX
Tel: 0300 330 5488


Norwich Office

50 Sale Road
Tel: 0300 330 5488

King's Lynn Office

Saunders Yard
King's Lynn
PE30 1PH
Tel: 0300 330 5488

© 2019 Norfolk and Waveney Mind
We're a part of Mind
We're a registered charity (no. 1118449) and a registered company (no. 05729028) in England

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