When you’re managing a mental health problem, or supporting someone who is, having access to the right information and support is vital.

Choose one of the options below to find out more about the services Norfolk and Waveney Mind offer


Adult Community Services
The Adult Community Services team (ACS) provides mental health support to adults from the age of 25+ in the boroughs of Great Yarmouth and Waveney.
Routes Employment Services
We understand how difficult it can be making the first steps back into employment on your recovery journey. Paid employment can be an important part of this journey and Routes Employment Service is here to support individuals to find meaningful and paid employment.
Young People in Mind
YPIM offers support to young people from 14-25, in the boroughs of Great Yarmouth and Waveney, who are struggling with their mental health and experience emotional difficulties.



Residential Care

Norfolk and Waveney Mind runs Omnia, a short to medium term residential recovery programme for people experiencing complex and enduring challenges to their mental health.
The Norfolk Integrated Housing and Community Support Service supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. This is delivered for people across the whole of Norfolk in supported living and within the community.




Mindfulness means to pay attention, non-judgementally and in the present moment and is a way of helping us work differently with challenges, as well as live life more fully.



Talk to someone

Talking therapies can help us manage our thoughts and feelings and make positive changes. They can help us explore difficult events in our lives as well as experiences like anxiety and depression. 

Here at Norfolk and Waveney Mind we offer a safe space to talk. Our counselling service and confidential helpline are staffed by a dedicated team of professionals and volunteers who can support you during difficult times. 

Low Cost Counselling
Our lower cost counselling service is run by trainee counsellors who are on an approved diploma course. An initial assessment is 'Free' and subsequent sessions cost £20. A reduced fee may be negotiated at the initial assessment in particular instances
Telephone Support Line
We offer a free telephone support helpline to anyone over the age of 16 years who is receiving support or who is caring for someone receiving support from the Norfolk & Suffolk Foundation Trust or Wellbeing Service in Norfolk
Credentialled Therapists
Here at Norfolk and Waveney Mind we can recommend a variety of private therapists. We have verified their qualifications, experience and professional responsibilities for your peace of mind. The therapists have their own settings where they work from.



Social Development groups and activities

Managing anxiety, depression and stress can be a very lonely experience. Our social development activities give you the opportunity to meet people and learn new skills in a safe and supportive setting with other people you can relate to.

You could get out in the fresh air at our gardening projects in Great Yarmouth and King's Lynn, unleash your creative side at an art, craft or music group, or just chat with people who understand how you feel.

Find out more about our social development activities



Support Programmes

Waves provides tools and support for people with a diagnosis or traits of Borderline Personality Disorder. It aims to support people with their emotional needs; helping them to make positive connections, better understand the disorder and make improvements in their life choices.
Breathing Space is a community engagement project that primarily supports customers of Orbit housing association who are experiencing mental health issues. The focus is on mental wellbeing via support from recovery workers, and, where appropriate, fully trained volunteers to enable people to build connections and enhance their own sense of wellbeing. 
We ran a one-year, pilot project exploring the mental health and wellbeing needs of LGBTQ+ people in Norwich. Lesbian, gay, bisexual, trans and queer people are significantly more likely to experience difficulties with their mental health. The reasons for this are complex but we know that many LGBTQ+ people experience bullying, rejection, stigma and discrimination which can lead to low self-esteem, depression, anxiety and isolation.



The Complex Bereavement Service

The Complex Bereavement Service is supported by Norfolk County Council’s Public Health Department and Norfolk Clinical Commissioning Group and has been created as a result of a great need for suicide prevention and complex bereavement support in Norfolk and Waveney.

It provides a range of different services including free suicide awareness and intervention training (Lighthouse Project), 1:1 practical and emotional support for individuals bereaved by suicide (SAIL Project), peer group support for those bereaved by suicide (Anchor Project) and peer group support for those bereaved through the COVID 19 pandemic (Cove Project).
Lighthouse Project
Aims to empower, educate and support communities / individuals across North and East Norfolk to help prevent suicide.
SAIL Project
Focuses on supporting individuals at the immediacy of the loss, both emotionally and practically.
Anchor Project
Focuses on postvention service in which interventions are adapted to support and assist those bereaved or affected by suicide.
Cove Project
Focuses on providing a support network for anyone over the age of 18 who has been bereaved during the pandemic. 

Great Yarmouth Office

28-31 Deneside
Great Yarmouth
NR30 3AX
Tel: 0300 330 5488


Norwich Office

50 Sale Road
Tel: 0300 330 5488

King's Lynn Office

Saunders Yard
King's Lynn
PE30 1PH
Tel: 0300 330 5488

© 2019 Norfolk and Waveney Mind
We're a part of Mind
We're a registered charity (no. 1118449) and a registered company (no. 05729028) in England

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