Services & Support Groups
When you’re managing a mental health problem, or supporting someone who is, having access to the right information and support is vital.
Choose one of the options below to find out more about the services Norfolk and Waveney Mind offer
January 2021 service update
Our support and wellbeing groups are currently suspended due to lockdown restrictions. This includes our Complex Bereavement Service groups, our Waves programme for people living with Borderline Personality Disorder, and our social development groups.
Our Community Roots service has been risk assessed and due to being in an open space will go ahead with restrictions.
Some of our groups will be moving online during lockdown and we will post details of these in due course. We look forward to welcoming you back to our face-to-face groups as soon as we are safely able to do so.
If you need urgent help you can call the 24-hour First Response helpline on 0808 196 3494 for immediate advice and support. You can talk to the Samaritans any time on 116 123.
You can find useful links and resources for looking after your mental health during lockdown at www.norfolkandwaveneymind.org.uk/Covid19
Adult Community Services
The Adult Community Services team (ACS) provides mental health support to adults from the age of 25+ in the boroughs of Great Yarmouth and Waveney.
Routes Employment Services
We understand how difficult it can be making the first steps back into employment on your recovery journey. Paid employment can be an important part of this journey and Routes Employment Service is here to support individuals to find meaningful and paid employment.
Young People in Mind
YPIM offers support to young people from 14-25, in the boroughs of Great Yarmouth and Waveney, who are struggling with their mental health and experience emotional difficulties.
Norfolk and Waveney Mind runs Omnia, a short to medium term residential recovery programme for people experiencing complex and enduring challenges to their mental health.
The Norfolk Integrated Housing and Community Support Service supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. This is delivered for people across the whole of Norfolk in supported living and within the community.
Mindfulness means to pay attention, non-judgementally and in the present moment and is a way of helping us work differently with challenges, as well as live life more fully.
Talk to someone
Talking therapies can help us manage our thoughts and feelings and make positive changes. They can help us explore difficult events in our lives as well as experiences like anxiety and depression.
Here at Norfolk and Waveney Mind we offer a safe space to talk. Our low-cost counselling service is run by a dedicated team who can support you during difficult times.
Low Cost Counselling
Our lower cost counselling service is run by trainee counsellors who are on an approved diploma course. An initial assessment is 'Free' and subsequent sessions cost £20. A reduced fee may be negotiated at the initial assessment in particular instances
Here at Norfolk and Waveney Mind we can recommend a variety of private therapists. We have verified their qualifications, experience and professional responsibilities for your peace of mind. The therapists have their own settings where they work from.
Social Development groups and activities
Managing anxiety, depression and stress can be a very lonely experience. Our social development activities give you the opportunity to meet people and learn new skills in a safe and supportive setting with other people you can relate to.
You could get out in the fresh air at our gardening projects, unleash your creative side at an art, craft or music group, or just chat with people who understand how you feel.
Find out more about our social development activities
Waves provides tools and support for people with a diagnosis or traits of Borderline Personality Disorder. It aims to support people with their emotional needs; helping them to make positive connections, better understand the disorder and make improvements in their life choices.
Breathing Space is a community engagement project that primarily supports customers of Orbit housing association who are experiencing mental health issues. The focus is on mental wellbeing via support from recovery workers, and, where appropriate, fully trained volunteers to enable people to build connections and enhance their own sense of wellbeing.
The Complex Bereavement Service
The Complex Bereavement Service is supported by Norfolk County Council’s Public Health Department and Norfolk Clinical Commissioning Group and has been created as a result of a great need for suicide prevention and complex bereavement support in Norfolk and Waveney.
It provides a range of different services including free suicide awareness and intervention training (Lighthouse Project), 1:1 practical and emotional support for individuals bereaved by suicide (SAIL Project), peer group support for those bereaved by suicide (Anchor Project) and peer group support for those bereaved through the COVID 19 pandemic (Cove Project).
Aims to empower, educate and support communities / individuals across North and East Norfolk to help prevent suicide.
Focuses on supporting individuals at the immediacy of the loss, both emotionally and practically.
Focuses on postvention service in which interventions are adapted to support and assist those bereaved or affected by suicide.
Focuses on providing a support network for anyone over the age of 18 who has been bereaved during the pandemic.
REST is a partnership project that brings together mental health support, local services and a place where everyone can feel welcome.
REST stands for Recover, Eat, Support, and Talk, reflecting the different ways we can be more connected in our community.
At the moment we are offering a range of virtual and online support, and our central Norwich REST hub will open in 2021.
REST is commissioned by NHS Norfolk and Waveney Clinical Commissioning Group and brought to you by Norfolk and Waveney Mind, Norfolk and Suffolk NHS Foundation Trust, and The Feed.
Find out how to access support at restnorwich.co.uk