Mind Low Cost Counselling service has gone online

We are still here to help during the virus - On-line or telephone counselling available now!

Our counsellors have taken a special course in online counselling and we are still here to help during this crisis. We can offer online and telephone counselling but we cannot see you face-to-face for the time being.


What is counselling? 

There are lots of different types of counselling, which use different styles and techniques to help you, but they all have the same goal: helping you feel better able to cope with your emotions and the things that happen in your life. Norwich and Central Norfolk Mind offers a variety of counselling approaches including:

Cognitive Behavioural Therapy (CBT) – CBT is a type of counselling that focuses on how your thoughts, beliefs and attitudes affect your feelings and behaviour, and teaches you coping skills for dealing with different problems.

Integrative Counselling – Integrative counselling takes the view that there is no single approach that can help each person in all situations. Your needs will be considered as a whole and counselling techniques are then tailored to the individual. These techniques can be drawn from other approaches including CBT and Person Centred.

Person Centred Counselling – Person Centred counselling is a type of counselling that works to understand an individual’s experience from their point of view. Person Centred Counselling lets you make sense of your own experiences and find your own solutions. 

About our counsellors

Our lower cost counselling service is staffed by volunteers who are either fully qualified or have had at least two years of training in counselling theory.

How long is a counselling session?

Sessions are 50 minutes long.

How much will it cost?

Initial assessment Free
Counselling sessions £20

A reduced fee may be negotiated at the initial assessment taking into account your ability to pay the full charge, but we need to cover our operating costs. You may appreciate we cannot offer reduced fees to all. Your fees are used to cover the cost of rooms, administration and supervision of counsellors.

How to make an appointment

Call us on 0300 330 5488.

The low cost counselling manager will contact you to book your 30-40 minute assessment. The details of your counselling sessions will then be set up with you.

Assessments are usually held at:
Head office, 50 Sale Road, NR7 9TP

Counselling sessions are usually held at:
Head office, 50 Sale Road, NR7 9TP or
The Annex, Holland Court, The Close, Norwich, NR1 4DY.

If you have any specific requirements please indicate this in assessment.

Counselling Clinical Placements

These volunteer trainee counsellor placement roles are for trainee or qualified counsellors who are undertaking or have completed a BACP or UKCP training courses. 

We offer up to forty clinical placements and volunteering opportunities across two sites. One in NR7 at Norwich Mind Head Office and one in the city centre of Norwich in the grounds of Norwich Cathedral. 

This service provides clinical placements for counsellors in training and voluntary counselling positions to qualified counsellors wishing to donate their time.

The counsellor in training can gain skills and experience whilst accruing their first 100 hours of clinical counselling practice or if they are qualified they can increase their clinical hours whilst gaining further experience of the counselling relationship.

To register your interest or apply please complete the form below and return to counselling@norfolkandwaveneymind.org.uk.

An Intro to Mindfulness at Work (2.5 hours)

Experiential, introductory workshop exploring the application of mindfulness in a workplace context, to increase concentration, creativity, empathy and resilience to stress. Click here for session outline.

Mindful Communication

Learn how to build and repair effective team relationships, drawing on Restorative Practice and Non-Violent Communication. 

6-8 week on-site Mindfulness Courses

Research shows workplace course programmes are more effective at engaging teams in sustained practice than mindfulness apps alone.  Weekly mindfulness courses enable individuals to fully embed mindfulness skills in life:

Finding Peace in a Frantic World  (6-8 week course)

This brand new course, created by Oxford Mindfulness Centre, is a distillation of the key elements of traditional, evidenced Mindfulness-based programmes, delivered over brief, 6 - 8 weekly sessions.  It follows the bestselling book Mindfulness: Finding Peace in a Frantic World, (purchased by one in 8 UK households) and offers simple, effective tools to enable busy people to thrive and become more resilient to stress and other life challenges.

For the course outline, click here

Great Yarmouth Office

28-31 Deneside
Great Yarmouth
NR30 3AX
Tel: 0300 330 5488


Norwich Office

50 Sale Road
Tel: 0300 330 5488

King's Lynn Office

Saunders Yard
King's Lynn
PE30 1PH
Tel: 0300 330 5488

© 2019 Norfolk and Waveney Mind
We're a part of Mind
We're a registered charity (no. 1118449) and a registered company (no. 05729028) in England

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