Have you experienced a bereavement during this pandemic?

Bereavement is a complex and multifaceted experience shaped by many different factors, such as culture and personal beliefs. It is therefore important to be able to grieve the loss of a loved one in a way that is right for you. 

Norfolk and Waveney Mind is providing a support network for anyone over the age of 18 who has been bereaved during the pandemic.

Being bereaved during this time creates an added complexity due to the restrictions placed on society by lockdown, which means you may have been unable to be with someone, attend a funeral or grieve the way you might normally.

The bereavement does not have to be COVID-19 related. This support network can be accessed through one to one support or an 8-week group session.

The group offers a safe, confidential and non-judgemental environment that provides a space to speak openly about your feelings and emotions, and an opportunity to meet others who have had similar experiences.



Meet the Team


Jess Haven - Complex Bereavement Facilitator

MIND doesn't just preach reducing stigma and equality for all those who have or are experiencing mental ill health, they live it. By making sure that, as an employee, my wellbeing is being looked after they help me to provide the best support I can for those in need.

In my role as facilitator and liaison worker I am able to provide resources which enable people who have experienced a bereavement to join our ever increasing network of support.

I find it immensely rewarding to be able to provide support for people who are going through a tough time. This is especially relevant during this difficult period which has come about as a result of COVID-19.


Agi Huszcza - Complex Bereavement Service Manager

The best thing about working at an organisation like MIND is the wonderful and dedicated people with whom I work. As a mental health charity we are able to listen and respond to the need of the community when it comes to setting up new support services.

Speaking openly and candidly about the importance of mental health and making sure that no one is going through mental health struggles on their own.


How we can help

Through self-referral and referral from GPs and other services we offer:

  • 1:1 support services.
  • Group sessions.
We will have evening groups available from 20th October 2020 in Norwich city centre.



Talk to someone

Pick up the phone and talk to someone or try one of the free, confidential online support services below:


General Support Services

111 or 999 in an emergency 24/7

Samaritans (24/7 hours, free from any phone)
For anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.
Call: 116 123
Email: jo@samaritans.org

Samaritans Norwich (Local call charges apply)
Call: 0330 094 5717

Shout! 24/7 free crisis text line
They can help with a range of issues including anxiety, depression, suicidal thoughts, relationship problems, bullying or if you're feeling overwhelmed.
Text: 85258
Website: https://www.giveusashout.org/

Norfolk and Waveney Mind Support Line (weekdays 4pm - midnight, weekends 10am – midnight)
For anyone over 16 years who is receiving support or who is caring for someone receiving support from the Norfolk & Suffolk Foundation Trust or Wellbeing Service in Norfolk. If you have been in touch with either of these services within the last 18 months you are also able to use the support line. For those living in Great Yarmouth and Waveney area only those using the Wellbeing service are able to use it.
Call: 0808 8020288

First Response (Norfolk and Suffolk Foundation NHS Trust) – (Open 24/7)
A helpline offering immediate advice, support and signposting for people with mental health difficulties
Call: 0808 196 3494

Calm Helpline (Open 5pm until midnight 365 days a year)
An accredited confidential, anonymous and free support service, information and signposting to people anywhere in the UK through our helpline.  Calls are taken by trained staff who are there to listen, support, inform and signpost.
Call: 0800 58 58 58
Web chat:

Wellbeing (in Norfolk & Waveney a partnership between MIND, NSFT and Relate)
Wellbeing Norfolk & Waveney provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. They work with you to help you make the necessary changes to improve your wellbeing and quality of life. You can self-refer with the details below.  
Call: 0300 123 1503
Website: https://www.wellbeingnands.co.uk/norfolk/



Get in touch

If you would like to find out more, please contact Agi Huszcza or Jess Haven at cove.project@norfolkandwaveneymind.org.uk or call 0300 330 5488


Great Yarmouth Office

28-31 Deneside
Great Yarmouth
NR30 3AX
Tel: 0300 330 5488


Norwich Office

50 Sale Road
Tel: 0300 330 5488

King's Lynn Office

Saunders Yard
King's Lynn
PE30 1PH
Tel: 0300 330 5488

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We're a part of Mind
We're a registered charity (no. 1118449) and a registered company (no. 05729028) in England

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